Nervous? Don’t be. I got you.

Here’s how it all goes down when you work with us at Consumers Auto Warehouse:

💬 Step 1: Chat with me (Terin!)

I’m the Customer Experience Manager, and I’m probably the one you’ve already been talking, texting, or emailing with 😄 I’ll help answer questions, schedule your appointment, and make sure everything’s set before you ever walk in.

Once we lock it in, I’ll send you a confirmation text and email that tell you exactly what to bring and who to ask for when you arrive.

📝 Step 2: Bring your documents

To keep things moving, bring your driver’s license, proof of income, and any supporting docs you’ve got:

Paystubs

SSI/Disability award letters

3 months of bank statements (if self-employed or 1099)

Trade-in? Bring the title, VIN, and mileage

Not sure about your payoff? We can call your lender and get that info for you. 🙌

👋 Step 3: Meet the team

When you get here, you’ll check in with Vlad, our Sales Manager. He’ll introduce himself, make sure you feel welcome, and pair you with the right sales rep—Tyler, Lou, or Ryan—depending on who’s available or who you’ve asked for.

They’ll walk you through everything from there!

🖥️ Step 4: We’ll submit your info to our lenders

We work with real banks and lenders that report to the credit bureaus (and yes—we’ve got in-house options too if that’s what fits best). Once we have your info, we’ll send it out to see who’s ready to say YES.

🚙 Step 5: Check out what you’re approved for

We’ll break down your approval details and go over the vehicles that fit your credit, income, and goals. If something feels right—you test drive it!

💥 Step 6: Get ready to roll

Love it? We’ll wrap up paperwork, help get your insurance in place if needed, and get those keys in your hand. 🎉

👟 Pro Tip:

Being here in person gives us more leverage with the lenders—and the sooner we can submit your info, the sooner we can get you options. Don’t wait!